Applies to all purchases made via glowgreenbiotech.com. At GlowGreen Bio Tech, we strive to provide high-quality agricultural and bio-energy products that support sustainable farming and a greener planet. Our policies are designed to ensure clarity, protect our customers, and comply with both Indian and international standards.
2. Product Information
- All products listed on our website are described as accurately as possible.
- We make every effort to display product images and specifications that reflect the actual item.
- Minor variations in packaging, color, or size may occur depending on supplier updates and regional factors.
3. Shipping Policy
India
- Orders are processed within 1-3 business days.
- Estimated delivery time: 5-7 business days.
- Standard and express shipping options are available depending on region.
- Tracking details will be provided once the product is shipped.
International
- Orders are processed within 3-5 business days.
- Delivery time varies by country: 7-21 business days.
- Customs clearance and import duties (if applicable) must be borne by the customer.
- International shipping is available in select countries.
4. Refund & Return Policy
No Refunds or Returns: At GlowGreen Bio Tech, we follow a strict No Refund and No Return policy for all domestic and international orders.
- Once a product is purchased and dispatched, it cannot be returned or refunded.
- All sales are final.
Exceptions (only in rare cases)
- You receive a product that is damaged during transit.
- The item received is wrong or missing as per your order.
- Notify us within 48 hours of delivery with photos.
Contact: Email: support@glowgreenbiotech.com | WhatsApp or Call: +91 9825651201
5. Order Cancellations
- Orders once placed cannot be canceled once dispatched.
- Contact us within 2 hours of placing the order for a possible manual hold.
6. Quality Assurance
- All products go through quality control before shipment.
- We partner with trusted logistic and supply chains to ensure timely and safe delivery.
7. Legal & Dispute Resolution
For Indian Customers
- Governed by the laws of India.
- Disputes under the jurisdiction of the courts in the applicable local jurisdiction.
For International Customers
- Customers are responsible for understanding local regulations.
- Disputes resolved via digital arbitration if possible.